FAQs

How can i know the perfect size for the kid??

R= We have plenty of experience figuring out the correct size, usually you can just choose the size depending on the kid's age, but to be even surer you can measure the kid and with the height and weight you will know the perfect size for him/her.

BOYS:

- 0-5 months: 7 to 15.5 Lb and 19 to 25 inches
- 6-12 months: 15.5 to 21 Lb and 25 to 30 inches
- 12-24 months: 21 to 28 Lb and 30 to 35 inches 

GIRLS:

- 0-11 months: 7 to 20 Lb and 19 to 29 inches
- 12-23 months: 20 to 27 Lb and 29 to 34 inches
- 24-36 months: 27 to 32 Lb and 34 to 38 inches 

How long it takes to arrive?

USA:

Standard Shipping: 4 to 7 Business Days

Expedited Shipping: 2-4 Business Days

Mexico

1 to 3 Business days

Worldwide

4 to 7 Business Days

Please notice that even when most countries do NOT charge import taxes, Import taxes are NOT included

Exchange and Refund Policy?

Product Exchange Policy

Thank you for choosing Burbvus for your purchase. We strive to provide you with the best products and service possible. Please review our product exchange policy below:

1. Eligibility for Exchanges: We accept exchanges for products within 7 days from the date of delivery. After this period, we regret that we cannot process any exchanges.

2. Exchange Process: If you wish to exchange a product, please follow these steps:

  • Contact our customer support team within the 7-day period to initiate the exchange process.
  • Provide your order number, the specific product you wish to exchange, and a brief description of the reason for the exchange.
  • Our customer support team will guide you through the necessary steps.

3. Conditions for Exchange: To be eligible for an exchange, the product must meet the following conditions:

  • The product must be unused, undamaged, and in its original packaging.
  • All original tags, labels, accessories, and promotional items must be included.
  • The product must not show signs of wear, alterations, or tampering.

4. Return Shipping: Return shipping fees are the responsibility of the customer. We do not provide return labels. You are welcome to choose the shipping method of your preference for sending the product back to us. We recommend using a trackable shipping service to ensure the safe return of the product.

5. Exchange Processing Time: Once we receive the returned product and it is inspected for eligibility, we will process the exchange within 3 business days. The replacement product will be sent to you using the shipping method selected during the exchange process.

6. Defective or Damaged Products: If the product you received is defective or damaged, please contact us immediately upon receipt. We will arrange for a replacement at no additional cost.

7. Final Note: We want to ensure that you are completely satisfied with your purchase. If you have any questions or concerns regarding our exchange policy, please don't hesitate to contact our customer support team at hello@burbvus.us

Thank you for choosing Burbvus Christening Gowns. We appreciate your business!

Payment Methods?

  • Credit or Debit Card
  • PayPal
  • Bank Deposit or Transfer

Where can I check your reviews?

We also offer our Christening Gowns in several marketplaces like

DOES OUTFITS INCLUDE MATCHING SHOES?

Yes!, all outfits (boys and girls) includes matching shoes, shoes might vary from the display picture, but, we will always ship matching shoes).