In the charming town of San Miguel el Alto, Jalisco, our family workshop has been creating handcrafted christening and baptism attire since 1982. Founded by our Aunt Esther Hernandez, our business is deeply rooted in tradition yet always embracing innovation.
We believe that every special moment deserves attire that is equally meaningful. That’s why we combine delicate fabrics, elegant designs, and expert craftsmanship to create garments that are not only beautiful but also comfortable for your little ones.
For us, this is more than just a business — it’s a labor of love. Each gown, bonnet, and accessory is made with care, as if we were sewing for our own family. Our designs honor tradition while thoughtfully incorporating modern touches, ensuring every piece feels timeless yet fresh.
It is an Honour to help, please contact us if you need assistance, we are committed to offering excellent customer service and treating every person as we would like to be treated.
Sincerely
Luis Rueda
Director
Product Exchange Policy
Thank you for choosing Burbvus for your purchase. We strive to provide you with the best products and service possible. Please review our product exchange policy below:
1. Eligibility for Exchanges: We accept exchanges for products within 7 days from the date of delivery. After this period, we regret that we cannot process any exchanges.
2. Exchange Process: If you wish to exchange a product, please follow these steps:
- Contact our customer support team within the 7-day period to initiate the exchange process.
- Provide your order number, the specific product you wish to exchange, and a brief description of the reason for the exchange.
- Our customer support team will guide you through the necessary steps.
3. Conditions for Exchange: To be eligible for an exchange, the product must meet the following conditions:
- The product must be unused, undamaged, and in its original packaging.
- All original tags, labels, accessories, and promotional items must be included.
- The product must not show signs of wear, alterations, or tampering.
4. Return Shipping: Return shipping fees are the responsibility of the customer. We do not provide return labels. You are welcome to choose the shipping method of your preference for sending the product back to us. We recommend using a trackable shipping service to ensure the safe return of the product.
5. Exchange Processing Time: Once we receive the returned product and it is inspected for eligibility, we will process the exchange within 3 business days. The replacement product will be sent to you using the shipping method selected during the exchange process.
6. Defective or Damaged Products: If the product you received is defective or damaged, please contact us immediately upon receipt. We will arrange for a replacement at no additional cost.
7. Final Note: We want to ensure that you are completely satisfied with your purchase. If you have any questions or concerns regarding our exchange policy, please don't hesitate to contact our customer support team at hello@burbvus.us
Thank you for choosing Burbvus Christening Gowns.